I help teams bring ideas to life using human centered design approach and methods to understand users, identify key problems to be solved, define measurable impact, and explore and validate ideas iteratively. I work across the product development lifecycle from discovery to evaluation on both new and existing products and services.

HIGHLIGHTS

  • Led business development, hiring, professional development, creating career paths and mentoring for multiple human centered design practices

  • Co-founded a human centered design firm to envision and deliver engaging digital experiences

  • Created a digital library that merged legacy tools and methods across two design groups within a global consultancy

  • Founding member of BCG X’s Spatial Studio, a design and build capability to leverage expertise in AI in key industries

  • Author on spatial computing, design thinking and custom software development

EDUCATION

Carnegie Mellon University

Industrial Management, Graphic Communication Management and Communication Design

SKILLS

  • Human Centered Design

  • Product Innovation

  • Service Design

  • Mixed Method Research

  • Qualitative Research

  • Quantitative Research

  • Primary Research

  • Secondary Research

  • Prototyping

  • Usability Testing

  • Mentoring

  • Executive Communication

  • Design Sprints

  • Product Roadmapping

  • Product Lifecycle

  • Value Case Analysis

  • Spatial Computing

  • Augmented Reality

SAMPLE CLIENTS

SKILLS

  • Human Centered Design

  • Product Innovation

  • Service Design

  • Mixed Method Research

  • Qualitative Research

  • Quantitative Research

  • Primary Research

  • Secondary Research

  • Prototyping

  • Usability Testing

  • Mentoring

  • Executive Communication

  • Design Sprints

  • Product Lifecycle

  • Product Roadmapping

  • Value Case Analysis

  • Spatial Computing

  • Augmented Reality

EDUCATION

Carnegie Mellon University

Carnegie Mellon University

Industrial Management, Graphic Communication Management and Communication Design

© 2025 Mark Lotter

© 2025 Mark Lotter

© 2025 Mark Lotter