I help organizations bring new ideas to life by understanding users, defining business cases and creating digital products using design thinking, human-centered design and a lean and agile approach.

I believe that the next wave of digital products will use spatial computing and AI to improve how people work and help companies engage with their employees and customers in new ways.

LEADERSHIP HIGHLIGHTS

  • Founding member of BCG’s Spatial Studio, a new design and build go-to-market capability to leverage expertise in AI and key industries

  • Co-led for the XR aircraft maintenance, repair and overhaul (MRO) value case and go-to-market offering

  • Authored on topics related to spatial computing, design thinking and custom software development

  • Co-led the effort to consolidate, organize and share design resources across two legacy design groups within BCG

  • Director of Human-Centered Design Practice for a strategic software consultancy responsible for business development, hiring, professional development, creating career paths and mentoring designers

  • Co-founded a UX firm that helped organizations envision and deliver engaging digital experiences

SKILLS

  • Fractional Design Leader

  • Primary Research

  • Team Leadership

  • Secondary Research

  • Human-Centered Design

  • Product Roadmapping

  • Mixed Method Research

  • Value Case Analysis

  • Service Design

  • Value Stream Mapping

  • Spatial Computing

  • User Testing

  • Augmented Reality

  • Prototyping

EDUCATION

Carnegie Mellon University

Carnegie Mellon University

Carnegie Mellon University

Industrial Management, Graphic Communication Management and Communication Design

© 2024 Mark Lotter

© 2024 Mark Lotter

© 2024 Mark Lotter